Tailgate Tikes Return and Refund Policy
We want you to love your Tailgate Tikes purchase, but if you’re not completely satisfied, we’re here to help!
Return Policy
You have 30 days from the date you receive your item to request a return or exchange. To be eligible for a return, your item must meet the following criteria:
- Unworn or unused.
- In its original packaging.
- With tags still attached.
- Accompanied by a receipt or proof of purchase.
To start a return or exchange, visit our Start a Return or Exchange page. Please note, items returned without a return request will not be accepted.
For any questions regarding your return, feel free to reach out to us through our Contact Us page.
Damages and Issues
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately via our Contact Us page so we can resolve the issue as quickly as possible.
Non-Returnable Items
We do not accept returns on:
- Sale items or gift cards.
If you have any concerns about whether your item is returnable, please reach out via our Contact Us page.
Exchanges
If you need a different size or style, the quickest way is to place a new order after initiating your return through our Start a Return or Exchange page. Once your return is processed and approved, we’ll issue a refund to your original payment method.
European Union 14-Day Cooling-Off Period
For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must still be in their original condition (unworn, unused, with tags, and in original packaging). A receipt or proof of purchase is required.
Refunds
Once we’ve received and inspected your return, we’ll notify you of the approval status. Approved refunds will be processed within 2 business days to your original payment method. Please allow extra time for your bank or credit card company to post the refund.
If you haven’t received your refund after 5 business days, please contact us via our Contact Us page.