FAQs

At Tailgate Tikes, our top priority is to ensure the satisfaction of our customers. If you encounter any issues or concerns, please do not hesitate to reach out to Contact Us. We are committed to providing exceptional customer service and will make every effort to address your needs promptly.

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Size Guide

For the best fit, we suggest starting with your child's height when selecting a size. Our bamboo clothing grows with your child, and can last multiple growth cycles. Need help choosing a size? Please Contact Us.

Are your products officially licensed?

Yes! Every licensed sale we make generates a royalty payment to the respective university to support their student athletes. Tailgate Tikes Collegiate Collection items proudly bear the Officially Licensed Collegiate Products hologram label, signifying their official licensing. We’re authorized by the universities and teams we represent to utilize their logos, namesakes, and trademarks.

What makes bamboo clothing perfect for children?

Bamboo clothing is perfect for children due to its softness and smoothness, making it gentle on sensitive skin and reducing the risk of irritation and allergies. It is naturally hypoallergenic, highly breathable with excellent moisture-wicking properties, and helps regulate body temperature. Bamboo also contains natural antibacterial and antimicrobial agents, reducing bacteria and odors, and provides natural UV protection. Its durability ensures it withstands frequent washing and wear, making it a practical choice for active children.

Should I choose a pajama set or a zippered onesie?

Choosing between a pajama set and a zippered onesie for your baby or toddler depends on ease of use, comfort, mobility, temperature regulation, and growth flexibility. Zippered onesies offer quick diaper changes and keep babies snug and covered throughout the night, making them ideal for cooler climates. Pajama sets provide greater freedom of movement for active toddlers and can be better for warmer environments with mix-and-match layering options. While onesies ensure complete coverage, pajama sets offer sizing flexibility. Both options have their benefits, so consider your child's needs and preferences.

How should I care for the bamboo clothing to maintain its quality?

To maintain the quality of bamboo clothing, wash it in cold or warm water on a gentle cycle using mild, eco-friendly detergents without bleach or fabric softeners. Air dry the clothing whenever possible, or use a low heat setting if using a dryer. Avoid excessive heat when ironing, and if needed, use a low setting with a cloth between the iron and the fabric. Handle the clothing gently to prevent stretching, and pre-treat stains with mild detergent or water and white vinegar. Following these guidelines will keep your bamboo clothing soft, durable, and comfortable.

What if I ordered the wrong size?

If you ordered the wrong size at Tailgate Tikes, we offer free returns and exchanges to ensure you get the perfect fit. Please review our size chart before ordering, and feel free to contact us if you need assistance in choosing the right size. We're here to help make sure your little one is comfortable and stylish in our clothing.

About Us

Tailgate Tikes was founded in 2023. Our story is rooted in a passion for sports and a deep love for the tradition of college football games and tailgating. Founded by Shannon (Go Hawkeyes!) and Bill (Go Hoosiers!) proud parents of Toddler Twins, our brand reflects the cherished memories of our own childhoods spent immersed in the excitement of game day.

As lifelong fans and tailgate enthusiasts, we understand the unique thrill of cheering on your favorite team and savoring the camaraderie of fellow fans. Those unforgettable moments from our youth ignited a spark, inspiring us to create a destination where like minded fans can find the perfect clothing options to celebrate their team pride with style.

Our commitment to providing fun and fashionable clothing for young fans stems from our own experiences and the values we hold dear: team spirit, family, and the joy of creating lasting memories together. With Tailgate Tikes, we invite you to relive the magic of game day and outfit your little MVPs in gear that embodies the spirit of the sports we hold dear. We are a Women-Owned business with products designed in the USA and shipped from our facility in San Antonio, Texas. 

Lastly, being in business is not just about making money, we actively support youth sports programs and children’s charities and organizations, empowering young athletes and promoting an active lifestyle. Join our community of sports-loving parents and experience the Tailgate Tikes difference. Let's celebrate the joy of raising little fans together. Connect with us today!

Tailgate Tikes Founders

Coupons and Discounts

10% OFF CODE FOR EMAIL SUBSCRIBERS  (Effective October 16, 2023)

LIMITED TO ONE USE PER CUSTOMER. Offer valid on online purchases made on or after October 16, 2023. The discount or promotion code must be entered at checkout and is valid for one-time use only. Sales tax, shipping & handling do not qualify for discount. This offer is not redeemable for cash or gift cards, nor is it valid toward previous purchases. Offer may not be combined with any other coupons, discounts, offers, or promotions. Void if altered, copied, transferred, auctioned or sold. Offer valid on in-stock items only. No rain checks issued. Offer not valid for prior purchases. Other restrictions may apply. 

Please do not hesitate to Contact Us if you have any questions.

Pre-Order Policy

Thank you for your interest in purchasing pre-order and or purchase option items from Tailgate Tikes. We want to ensure that you have a clear understanding of our policies regarding the shipment and processing of pre-order items and or purchase options. Please carefully read the following information before making a purchase:

Payment in Full:  Payment in full is required for all Tailgate Tikes Pre-Orders and or Purchase Options.

Approximate Shipment Timeframe:  Tailgate Tikes will provide an estimated timeframe for the shipment of pre-order and or purchase options. However, please note that these dates are approximate and are not guaranteed. We strive to fulfill orders within the provided timeframe, but unforeseen circumstances may arise that could cause delays.

Processing Window:  Pre-order and or purchase options require additional processing time beyond our normal 1-3 day processing window. Please understand that these items are not readily available for immediate shipment, and they may require additional time for production, inventory allocation, or other logistical considerations.

Shipping Upgrades:  Upgrading the shipping method for a pre-order and or purchase option item does not constitute a faster processing time. The selected shipping method at checkout will only apply once the pre-sale item has been processed within the given dates. Therefore, even if you choose a faster shipping option, it will not expedite the processing time for pre-sale items.

Shipment with Pre-Sale Item:  Once the pre-order item has been processed within the provided dates, it will be shipped along with any other items in your order. If you have purchased additional items that are not part of the pre-order and or purchase options, they will be shipped separately based on our standard processing and shipping procedures.

Communication and Updates:  Tailgate Tikes will strive to keep you informed about the progress of your pre-order item and or purchase options. We may send periodic updates regarding any changes in the estimated shipment timeframe or other relevant information. Please ensure that your contact information is accurate and up to date to receive these notifications.

Order Changes and Cancellations:  If you wish to make changes to your pre-order and or purchase options order or cancel it altogether, please contact us at info@tailgatetikes.com as soon as possible. While we will make every effort to accommodate your request, please note that changes or cancellations may not be possible if the pre-sale item has already entered the processing stage.
By placing an order for a pre-order and or purchase option items with Tailgate Tikes, you acknowledge and accept the terms outlined in this 'Purchase Options Cancellation Policy'. If you have any further questions or concerns, please don't hesitate to Contact Us.

Return and Refund Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.  To start a return, you can contact us at info@tailgatetikes.com

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.  You can always contact us for any return question at info@tailgatetikes.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.  Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at info@tailgatetikes.com.

Shipping Policy

Please note that our Free Standard 3-8 Day Ground Economy Shipping offer for is valid for orders shipped within the 48 contiguous states of the United States. Unfortunately, this offer does not extend to Alaska, Hawaii, and and all other offshore insular areas, such as American Samoa, Guam, the Northern Mariana Islands, United States Military Installations, Puerto Rico, and the U.S. Virgin Islands, and International (hereinafter "Shipping Cost Area"). Shipping charges will apply to orders being shipped to these locations.  We apologize for any inconvenience this may cause. If you reside in a "Shipping Cost Area" and have any questions on placing your order, please contact our customer service team for a shipping quote. We will be more than happy to assist you in arranging the shipment and provide you with the most cost-effective options available.

Standard Delivery Time:  3-8 Days

Expedited Delivery Time: 3 business days (Order by noon EST, allow extra day for orders placed on weekends or after 12pm EST Monday - Friday)

Overnight Delivery Time:  Next business day (Order by noon EST, allow extra day for orders placed on weekends or after 12 pm EST Monday-Friday)

For late, lost, or items damaged in transit we sincerely apologize for any inconvenience this may have caused.

We do everything we can to ensure your experience at Tailgate Tikes makes your life just a little easier, and your satisfaction is important to us. Please contact us at info@tailgatetikes.com for inquiries on your shipment, and we can initiate a thorough search of your shipment with the transit company.
For missing items it is possible your shipment was split based on product availability, and that the missing items will be shipped when they become available. Your shipment confirmation will include a list of all products included in your shipment. 

Parcel Forwarding Companies If you choose to use a parcel forwarding company, we will not be liable for any damage, defect, or loss that occurs. We will not offer replacements or refunds for orders or items that are reported missing or damaged that we reasonably believe to have been delivered to a parcel forwarding company. Any order addressed to a parcel forwarding company is placed at your own risk. Tailgate Tikes is not responsible for lost or stolen packages.