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Tailgate Tikes Return and Refund Policy

We want you to love your Tailgate Tikes purchase, but if you’re not completely satisfied, we’re here to help!

Return Policy

You have 30 days from the date you receive your item to request a return or exchange. To be eligible for a return, your item must meet the following criteria:

• Unworn or unused.
• In its original packaging.
• With tags still attached.
• Accompanied by a receipt or proof of purchase.

To start a return or exchange, visit our Start a Return or Exchange page. Please note, items returned without a return request will not be accepted.

For any questions regarding your return, feel free to reach out to us through our Contact Us page.

Damages and Issues

Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately via our Contact Us page so we can resolve the issue as quickly as possible.

Non-Returnable Items

We do not accept returns on:

• Sale items or gift cards.

If you have any concerns about whether your item is returnable, please reach out via our Contact Us page.

Exchanges

If you need a different size or style, the quickest way is to place a new order after initiating your return through our Start a Return or Exchange page. Once your return is processed and approved, we’ll issue a refund to your original payment method.

European Union 14-Day Cooling-Off Period

For orders shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason. Items must still be in their original condition (unworn, unused, with tags, and in original packaging). A receipt or proof of purchase is required.

Refunds

Once we’ve received and inspected your return, we’ll notify you of the approval status. Approved refunds will be processed within 2 business days to your original payment method. Please allow extra time for your bank or credit card company to post the refund.

If you haven’t received your refund after 5 business days, please contact us via our Contact Us page.

The information provided in these articles is for informational purposes only and does not constitute medical advice. Always consult with a qualified healthcare professional regarding any medical concerns related to your child's health. Tailgate Tikes LLC is not responsible for any adverse effects or consequences resulting from the use of any suggestions or information contained in these articles. The products and claims mentioned have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease.

We are committed to providing accurate and truthful information about our products. We do not make any environmental claims or representations regarding the eco-friendliness of our products unless explicitly stated and substantiated. Any statements about product benefits, including those related to material properties like bamboo, are based on our understanding and available information at the time of writing. We encourage customers to conduct their own research and due diligence.