Tailgate Tikes Shipping Policy

Shipping Rates

$5 Flat-Rate Shipping:
Our $5 Flat-Rate Shipping offer applies to all orders of shipped within the 48 contiguous U.S. states (“Tailgate Tikes Flat Rate Shipping”).

This offer does not extend to Alaska, Hawaii, U.S. territories (including American Samoa, Guam, the Northern Mariana Islands, U.S. Military Installations, Puerto Rico, or the U.S. Virgin Islands), or international locations (“Shipping Cost Areas”). Orders shipping to these locations will incur standard shipping charges.

If you are located in a “Shipping Cost Area” and have questions about placing your order, please contact our customer service team for a shipping quote. We are happy to help you find the most cost-effective shipping option.

Delivery Times

  • Standard Delivery: $5.00 flat rate shipping 3–8 business days (order by noon EST; allow an extra day for orders placed after 12 PM EST or on weekends)
  • Expedited Delivery: For an additional charge, we offer UPS Ground 3-5 business days (order by noon EST; allow an extra day for orders placed after 12 PM EST or on weekends)
  • Overnight Delivery: For an additional charge, we offer UPS Next Day Air Saver (order by noon EST; allow an extra day for orders placed after 12 PM EST or on weekends) 

Address Verification and Customer Responsibility

During checkout, we may display address suggestions provided by a verified postal database to help ensure accuracy. However, Tailgate Tikes does not automatically populate, change, or edit shipping addresses.

The final shipping address is confirmed by the customer at checkout. It is the customer’s responsibility to review and verify the shipping address before completing the order.

If an error is noticed after order placement, customers must contact Tailgate Tikes within 24 hours of receiving their order confirmation email to request a correction. After this 24-hour period, we cannot guarantee address changes or re-routing through the carrier, as processing and fulfillment may already be underway.

Tailgate Tikes is not responsible for orders shipped to addresses entered incorrectly by the customer.

Lost, Late, or Damaged Packages

We sincerely apologize for any inconvenience caused by a late, lost, or damaged shipment. Your satisfaction is important to us. If you experience an issue, please contact us, and our team will initiate a carrier investigation to help locate or resolve your shipment.  

If your order is marked as delivered by the shipping carrier but you have not received it, you must notify us within 7 days of the delivery date shown in the carrier’s tracking information. Shipping carrier tracking confirmation is considered proof of delivery.

Claims reported after this 7-day window cannot be investigated or refunded, as carriers do not allow claims beyond this timeframe. Orders confirmed as delivered are considered fulfilled and are not eligible for refunds after this period.

Missing Items

If your shipment appears incomplete, it’s possible your order was split based on product availability. Any remaining items will ship as soon as they become available. Your shipment confirmation email will include a list of the items included in each package.

Parcel Forwarding Companies

If you choose to use a parcel forwarding company, Tailgate Tikes is not liable for any damage, defect, or loss that occurs after delivery to the forwarding address. We do not offer replacements or refunds for orders delivered to a forwarding company that are later reported missing or damaged. All orders addressed to parcel forwarding companies are shipped at the customer’s own risk.

Our Commitment

At Tailgate Tikes, we value your trust and work hard to provide a seamless experience from checkout to delivery. Our shipping policies are designed to ensure clarity, accuracy, and peace of mind with every order.

For any questions or further assistance, please contact us  — our team is always happy to help.

Policy Enforcement

This policy applies to all purchases made through TailgateTikes.com and all authorized sales channels operated by Tailgate Tikes LLC, including but not limited to Facebook, Instagram, Google, or other approved platforms.  Requests that fall outside the terms outlined above, including delayed claims, extended timeframes, or delivery disputes reported after stated deadlines, are not eligible for refunds or replacements.